I’d give it no star if I could.
On October 4, I placed an order for a bezel set 1.25 carat diamond pendant necklace with Angara through 1stdibs.com.
After a few days, I noticed my order has not been processed and the exact product I’d purchased had gone up exponentially in price. I then messaged the seller multiple times and despite the messages being “seen” as according to the app, I never received a response to this day.
As a next step, since my card has already been charged, I reached out to 1stdibs support on October 7 to see if they can contact the seller — only to find there was no website bug and the seller managed to edit the price on the website after I’d checked out. Now, the seller will not honor the $620 price and complete the order. Instead, they are requesting me to cancel the order because they know legally, a store cannot raise the price of an item once you have paid for it. Accepting payment, whether by check, cash, or credit card, constitutes a completed contract, regardless of delivery status.
These are crooked sellers, do not purchase from them.